FAQ

My computer is really slow. What can I do to speed it up?

This question has a few possible answers. Let’s see what could be happening here:

  • Age: Is the computer more than six years old? If so, you may still be using old technology like a mechanical hard drive or you may need a boost in memory. Sometimes a simple upgrade can buy many more years out of your computer, all without losing your data or settings.
  • Kids: Do the kids play on the computer? It’s never a bad idea to scan the computer for malware, especially if it is Windows-based. Apple computers, while much less likely to become infected, can suffer some of the same consequences.
  • Replace it: Sometimes, it’s just time to admit it has led a good life. A backup of the data can be performed and restored on a new computer in most case.

Laptop? Desktop? PC? Mac/Apple? What do I get?

What do you want to do? That’s the question I ask. If you are doing video editing, graphic design, or digital art, I strongly suggest Apple products. For gaming and most business applications I recommend PCs. Laptop and desktop designs are both well-suited to any number of different tasks and the decision often comes down to portability, specifications, and personal choice.

Can I drop-off my computer?

This option is not currently available due to many no-shows. Scheduling drop-offs removes my ability to schedule guaranteed times and, as a home-based business, I am not in a position to accept drop-offs. I am delighted to work on your computer at your home or business . I am available to pick up your computer and drop it off when it is ready or work on it in your home or office. My dream is to open a customer-facing business in the future.

What are your hours?

I am employed full-time and run my business as a side job in order to individually help clients with their technology needs. My hours are flexible and arranged on a case-by-case basis to fit our individual schedules.